By a retailer, for retailers
September 23, 2017,
ALISON ANDERSON OWNS AND OPERates A. Dodsons, a home décor and gift shop with locations in Suffolk, Norfolk and Virginia Beach, Va.
A retailer for 14 years, Anderson grew up perusing and playing among the aisles of her grandfather’s general store. As such, she’s very familiar with the joys and challenges shop owners face every day.
First, she surveyed other retailers about their point of sale systems and found that while there are a variety of software applications in use – Quickbooks, Shopkeep, Retail Pro, Shopify and Clover, to name a few – there’s no “common denominator.” Each system comes with its own operating handbook, specifications and technical requirements. There’s no consistent POS solution that “bands retailers together” or caters to their specific needs, Anderson observed.
She then sat down with representatives from home and gift vendors Evergreen Enterprises, Mud Pie, Creative Co-Op and digital developer Whereoware to discuss how data uploads and transactions between vendors and retailers could be made easier.
“I asked the executives how long they thought it takes us to enter a product into our POS,” Anderson said. “I quickly learned everyone at the table thinks small retailers are miracle workers and it only takes five to 30 seconds to enter a new product. In reality, it takes us somewhere between five minutes and 15 minutes per item to input a single SKU by pulling a picture, putting in weights and measurements, putting in titles and descriptions, putting in web keywords, etc.”
She challenged the group to come up with a solution that would enable vendor product data to be uploaded into a retailer’s POS system “with one stroke,” thereby streamlining what has become, for many, a time-consuming, tedious task.
Last month in Atlanta, Anderson – joined by Lenise Willis and Warren Shoulberg, editor in chief and editorial director of sister publication Gifts and Decorative Accessories – met with retailers to present the results: A new POS application that’s designed to save time, prevent errors, track inventory, enable online sales and facilitate reordering.
Best of all, it’s currently being offered free of charge to retailers.
“One of the biggest challenges for retailers is in how product and information flows to them, and between them and their vendors,” Anderson said in the presentation. “I really do want to change the face of retail but that begins with us all having the proper tools to work together.”
For downloading information or to learn more about this new tool, contact Alison Anderson at email@example.com, or follow “Rocking Retailers” on Facebook.
Related Content By Author
Red hot year continues for Crestview Collection
Home Accents Today eWeekly
AmericasMart ICON Honorees
Excellence and superior achievement in the home and gift industry were recognized in July at AmericasMart's eighth annual ICON Honors. Enjoy these video stories celebrating the 2017 award recipients: Spicher and Company, Bloomingville, Wolf Gourmet, Her Majesty's English Tea Room, Kurt S. Adler, Inc., and Chris Rosse, Rosse and Associates. See the videos!