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Goode seasons on Plymouth Road

By Susan Pyle Dickenson -- Home Accents Today, 10/1/2006

 Dixboro General Store owners Allan and Cheryl Good sell furniture and accessories alongside gifts, accessories and seasonal fare.
 Dixboro General Store owners Allan and Cheryl Good sell furniture and accessories alongside gifts, accessories and seasonal fare.
In 1991, Allan and Cheryl Goode purchased and began renovating a 150-year-old building just outside Ann Arbor in the hamlet of Dixboro. It didn't take long to bring the place to life, an historical compound that included a general store, merchant's residence and a couple of barns.

"We took a vacant, rundown property and renovated it, preserving as many of the original assets as possible," Cheryl Goode said. One thing that remained the same was the name, Dixboro General Store, as the establishment had been known since it was built in 1840.

Located on Plymouth Road, once the main route between Detroit and Ann Arbor, the store has seen life as an early general merchandise store, dance hall, gas station, barber shop, hot dog stand and antique store. The thing that sets Dixboro General Store apart from other similarly named emporiums is the extensive collection of gifts, furniture and accessories sold alongside more traditional country store fare of jams, jellies, soaps and Americana. "The historical building was perfect for adding charm to the things we sell," Goode said. "Not only are our customers interested in the merchandise, but it's fun to shop in a building with so much history and character."

 Located on Plymouth Road, once the main route between Ann Arbor and Detroit, the Dixboro General Store was built in 1840 and has kept the same name ever since.

 Located on Plymouth Road, once the main route between Ann Arbor and Detroit, the Dixboro General Store was built in 1840 and has kept the same name ever since.

Artist appearances, book signings and live music complement the seasonally themed displays of wood and upholstered furniture, tabletop, linens, floral accents, candles, clocks, collectibles, wall decor, rugs, pottery and lamps. This month it's fall and Halloween, with Dan DiPaolo, Traver Creek Ramblers bluegrass band, an Autumn Festival and Sale, and perhaps a reappearance of the famous Dixboro ghost, an early 1800s tin peddler who, according to the store's Web site, disappeared without a trace while visiting an old tavern across the street.

The disappearing theme continues with the Goodes' merchandise, "We are known for having different product and when it's gone ... it's gone," Goode said. "With the exception of some of the staples such as Yankee and Lang, we try to find product that won't be seen in most area stores, if at all." She says they are always on the lookout for new vendors, ordering more than once a week, but rarely reordering the same things. "We are constantly changing the store around so that repeat customers experience something entirely different than their last visit."

With the exception of a few newspaper ads, Dixboro General Store's main advertising venue is a 40,000+ mailing list to which about five postcards and three newsletters per year are sent. An e-mail list of 5,000 receives something "exciting" about six to eight times per year. "We also support many local charities, and host 'charity days' where certain groups receive a percentage of what their people buy," she added.

Goode said the store maintains a reputation for great customer service in a unique setting, enhanced by music, food samples and an aromatic blend of candles and potpourri. "I can't tell you how many people walk in and immediately ask to be shown where they can buy what they are smelling."

The owners advise other retailers to listen to what vendors have to say about trends and best sellers, but "buy what YOU love, and that excitement you have about something or a particular line will be contagious to your customers." The most enjoyable part of their job is working with a talented and loyal staff whom they trust, and who respect the ideas and needs of each other.

 Located on Plymouth Road, once the main route between Ann Arbor and Detroit, the Dixboro General Store was built in 1840 and has kept the same name ever since.

 Located on Plymouth Road, once the main route between Ann Arbor and Detroit, the Dixboro General Store was built in 1840 and has kept the same name ever since.

Visitors to the general store will always find a celebration of the season with candy, food and jam tastings, live music, book signings, artist appearances or a special sale.

 

Dixboro General Store

No. of stores: One

Size in square feet 3,800 (and additional when Gardens & Deck is in season)

Employees: 20

Accents as a percentage of total sales: 60%

Sources: Atlanta, Chicago, Columbus, Market Square at Fort Washington

Vendors Yankee Candle, Lang Companies, August Moon Collectibles, Friendship Upholstery, Johnston Benchworks, American Heritage, Cody Road Workshops. "We buy from nearly 200 companies annually, some of which we have bought from since day one."

Returns/refunds: 30 days with receipt/or exchange only, with some exceptions

A good business decision/idea: developing a mailing list

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