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Retail Profile: Richard Cable Interiors

Huntsville, Ala.

Susan Dickenson -- Home Accents Today, 12/1/2008

RCI interior
Richard Cable has worked for 22 years as a designer and maintains a design studio in the original store. Partner Brian Davis oversees the retail side of the business, including the tweaks and edits necessary to maintain the high traffic and interest of local customers on visiting tourists.
Before sharing their design and retail experience with the community of Huntsville, Ala., Richard Cable and his partner, Brian Davis, sold sandwiches. It was a vocation that differed greatly from the 10 years they spent as managers at Domain, the Boston-based home fashions chain, but it was what brought them south.

“We were looking for a slower-paced lifestyle, so we left Boston and came down to Alabama to take over Brian's father's sandwich shop,” Cable said. That was in 1998. Over the next several years one shop grew to four. “By 2006 we had 40-something teen-agers working for us. So basically we went from one rat race to another rat race.”

The move to Huntsville also brought them to the heartland of the rocket race, an area fueled in recent years by the U.S. space shuttle and missile defense programs. It's home to the U.S. Space and Rocket Center, the offices ofBoeing, Northrop Grumman and Lockheed Martin, has a high concentration of engineers and college-educated adults, and has enjoyed a healthy growth boom and real estate market for more than three decades.

This means that it was only a matter of time before the designers-turned-sandwich shop owners met some of North Alabama's real estate developers and were hired to do interior design work on some of their models. For Cable, it soon became a full-time job that led to the opening of his own design studio. Davis joined him, the studio became a specialty shop and a little over a year ago the two opened a secondRichard Cable Interiors store in Bridge Street Town Centre, a new 550,000-sq.-ft. retail lifestyle center of more than 70 stores and restaurants.

RCI detail shot
Cable and Davis were managers at Domain, Cable at the New York City store and Davis in Boston, when they left in search of a slower pace of life. Their Alabama business developed out of the interior design work they began doing for local real estate contractors and commercial developers.
The first store remains in its original location in Huntsville's historic Five Points district and still houses Cable's design studio. Bridge Street, home to the new larger store, is located within Huntsville's Cummings Research Park, the second largest technology park in the United States. Foot traffic is heavier, hours are longer, sales are higher … and so is the rent. “It was a huge leap to jump from the small store to what is probably the highest rent of any store in North Alabama,” Cable said. “And even though it's an outdoor shopping center, the hours are set. We have to be open until 10 on weekends and 9 on other nights, so we need a larger staff in that store. But Bridge Street is high traffic. We'll have 300 to 400 people come through on a Saturday ... and our only competition right now is an Anthropologie.”

The same merchandise mix is carried in both stores, about half of it home accents, with the new location selling more furniture items. “Given the current state of the economy we're trying to increase sales by tweaking our product with more accents, decorations, jewelry and gift items, candles, something they can just walk out the door with,” Davis said. “Coming from Domain and opening up our own stores, we've tried to find our niche about whether (to buy) expensive vs. what's more readily available.”

Cable and Davis said they decorated heavily the first weekend of October with Christmas merchandise and by the first weekend of November had already sold half of it. “Most of it is CBK. The reason CBK does our Christmas is they do some very whimsical and off-beat things that are a lot more fun than just solid balls,” Cable said. They also like Peking Handicraft's stockings and tree skirts, Authentic Models and the Bearington Bears Christmas Collection. “We also buy Halloween in small quantities and sold out of it before Halloween,” Davis added.

RCI interior
A minimum of eight salespeople are needed to run the Bridge Street store since it is open every evening until 9 p.m. and later on weekends. Most of the staff have design backgrounds and are referred to as home fashion experts.
Cable and Davis shop the markets in Atlanta and Las Vegas. “Las Vegas has gone to the top of our list in the past two years,” Cable said. “We enjoy the city and as business owners, it's nice to combine a work trip with vacation. Not all of our vendors have made it out there yet, though, so we go to Atlanta and some of the mini markets at least four times a year, since it's just a three hour drive.”

They're still trying to figure out where to get the most bang for their advertising bucks, but enjoy supporting four major charities and promoting the work of local artists. “We follow what the mall does for events — it's more festive on weekends with strolling musicians so we bring in a classical guitarist,” Cable said. “On Nov. 20 we hosted an event for the Visionary Guild, an Alabama group of mentally and physically handicapped artists. We'll be showing their artwork through the first of January.”

Most of their customers are female, married, in their 40s, with a younger contingent that recognize the name and come in to browse. “People think we're a larger company than we are,” Davis said. “Richard has created a following in the past three to four years and we've become one of the premier design companies in Huntsville. When we opened the Bridge Street store, O&S Properties (the Town Centre's developer) convinced us to keep the name Richard Cable Interiors — they thought it had a little more panache than a generic home store name.”

RCI accessories
Home accents accounted for 60% of 2007 total sales, merchandised in room vignettes. Cable said the store has no written return policy because he and Davis “do everything within our power to make sure you (the customer) are satisfied.”
Judging from a recent Google search that yielded more than 4 million results for the store name, that was a good decision. “Just having his name on the store brings people in from around the state that wouldn't have come otherwise,” Davis said.

So far, the economy hasn't presented a major challenge, so Cable and Davis are discussing the idea of expanding their Web site, which for now is basically a design portfolio, to include more of the retail business. For now, the site is managed by Cable. “There's not a lot of flash and moving things but because I do it and it's so easy, I can change in a matter of minutes, which allows us to keep it very fresh.”

In the meantime, they're ending 2008 year on a positive note and enjoying the ride. “For me, it's been a lifelong dream to have my own little shop,” Cable said. “Funny how our dreams change over the years. Out of design school 20 years ago I thought I'd have some accessories, maybe my name on a storefront, but there is such a sense of pride when you walk into a complex like this and know that people appreciate our vision.”

“I would agree 100% with that,” Davis added. “There's a great sense of satisfaction to knowing that you've created something like this.”

Richard Cable Interiors Storefront

Richard Cable Interiors Storefront

 

RICHARD CABLE INTERIORS

Opened 1st store in 2005, 2nd store in 2007

No. Employees 11

Average annual sales $2 million

Home accents as a percentage of sales 50%

Home accents categories Mid-priced to high-end lines in accent furniture, lamps, wall decor, decorative pillows, throws, permanent botanicals, rugs, tabletop, decorative accessories

Key vendors Acquiesce, Bliss Home, Three Hands, Go Home, Interlude Home, Global Views, Andrea by Sadek, Bella Notte Linens, Ann Gish, Eastern Accents, Mathews & Co., Foster's Point, Artistry in Silk, Toepperwein's of Texas, Feizy Rugs, Amer Rugs, Loloi Rugs, Robert Abbey, Gallery Designs Lighting, Barbara Cosgrove Lamps, Lamps by Gali, Fine Art Lamps, Cypress Point Home, Cresswell, Lorts, Emerson Et Cie, Sarreid, Bailey Street, Butler, Highland House, Cochrane, Accents Beyond, Accessories Abroad, The Bramble Co., Magnussen

What's hot Candles and home fragrance in general, hand-blown glass, heavier and more expensive watering balls, metal sculpture, recycled glass in all different colors, a lot of college (Alabama and Auburn) memorabilia

Web site richardcableinteriors.com

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